Our Culture
At STS Arborists, our company culture is built upon a strong foundation of values that guide us in every aspect of our work. These values are not just words on a page; they are the principles that define who we are and how we operate. We believe in identifying and preserving the true values that are inherent within our organization. Our core values are grouped intentionally as a trinity inside a trinity, with each set of three values forming a larger cohesive message.
Words that Matter
Speak Courteously
We understand that the words we use matter, and how we employ them carries significant weight. Our communication is characterized by courtesy, using respectful terms like 'sir' and 'ma'am,' while profanity is not tolerated. Our goal is for clients to appreciate our naturally polite demeanor, fostering trust and respect.
Communicate, Communicate, Communicate
Communication is the cornerstone of our success. We emphasize it because it is often overlooked. We communicate extensively with our clients and within our team, ensuring everyone is on the same page throughout every project. Our commitment to communication sets us apart.
Educate, Don't Sell
We believe in educating our clients rather than pressuring them to make decisions. Our project managers are here to inform people about their trees, not to act as salesmen. We take pride in helping clients make informed choices about their trees.
Deliberate Progress & Service
Take Decisive Action
We value taking decisive action. We encourage our team members to be proactive and take the initiative. Acting quickly and confidently is a trait we admire, as it leads to efficient and effective service.
Clean-up Done Right
Leaving no trace is our commitment. We clean up meticulously after every job, ensuring the property is better than we found it. We understand that our work can be messy, but our promise is to protect and beautify the client's property.
Expect Excellence
Excellence is not just a goal; it's a promise. We vow to deliver premium service to our clients, vendors, and team members. Our dedication to quality work is unwavering, and we strive to treat every project as if it were for our own family.
Going the Extra Mile
Invest in People
We believe in helping others when possible. Our team members frequently go above and beyond to support others, whether it's assisting with construction projects, lending tools, or offering a helping hand in the community.
Attention to Fine Details
We pay attention to the little things that matter. From safety concerns like ground bee nests to noticing when someone needs support, our attention to fine details ensures a job well done.
Add Tremendous Value
We don't settle for mediocrity. In everything we do, we aim to add tremendous value. Whether it's fixing a problem we didn't create, finishing ahead of schedule, or simply brightening someone's day with a small gesture, we go the extra mile to exceed expectations.
Bonus Values
For a Greater Purpose
At STS Arborists, we are motivated by a deeper sense of purpose. Our work is dedicated to making a positive impact, driven by our faith and values. While we serve our clients with dedication, we also recognize that our efforts are part of a larger mission that reflects our commitment to biblical principles.
Zero Ceilings
STS is a place for growth and opportunity. We support every team member in achieving their aspirations, whether it's mastering a specific skill, leading a team, or even becoming a CEO. We believe in continuous growth and provide pathways for career advancement, including ownership opportunities as we expand.
At STS Arborists, these values are not just statements; they are the heart and soul of our company culture. They shape our actions, decisions, and interactions, ensuring that we provide the highest level of service while fostering a supportive and growth-oriented environment for our team members. Together, we embody these values to create a company culture that is truly exceptional.
